Privacy Policy

At shardnest.com, we respect your privacy and want you to understand how we gather, use, and protect your personal data when you purchase Dota 2 skins through our site.

Information We May Gather
  • Your name and contact details (such as your email address);
  • Payment information (processed securely by authorised providers);
  • Your Steam Trade URL or Steam ID;
  • Technical data including your IP address and information about your device and browser.
How We Use That Information
  • To process your orders and send items to your Steam account;
  • To notify you of order status or respond to your inquiries;
  • To analyse site performance and improve our offerings.
Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third parties solely to facilitate payments and deliver digital items. These partners are required to maintain strict confidentiality and data protection standards.

Cookies and Tracking

Our website uses cookies to personalise your experience and collect usage statistics. You can manage or disable cookies through your browser settings. For further details, please review our Cookie Policy.

Security of Information

We apply appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse. All sensitive data transmissions are encrypted and stored securely.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements. To exercise these rights, please contact us at support@shardnest.com.

Retention of Information

We retain your data only for as long as necessary to fulfil the purposes described above or to comply with legal and regulatory obligations. Once data is no longer needed, it is securely deleted.

Changes to This Notice

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be published on this page with a revised effective date.

Get in Touch

If you have questions about this Privacy Policy or our data practices, please email us at support@shardnest.com.

Effective Date: 28 September 2025